[Last Amended: August 30, 2021]
“End User(s)”: end users that install one of our apps: “Easy Backup” and “Cleaner Pro” available on iOS and Google Play, (each and collectively shall be defined as “App(s)”);
“Visitors”: individuals who visit our website available at: https://www.lobsterapps.io/ ; and
Lobster Apps, an incorporated company established in the state of California, with registered offices at 1055 West 7th Street, 33rd Floor, Los Angeles, CA 90017, United States of America.
To contact us, see below [link].
TYPES OF PERSONAL DATA WE COLLECT AND HOW WE USE IT
The first type of data we collect is aggregated data, non-identifiable, non-personal data, which may be processed via your use of the Service (“Non-Personal Data”).
The second type of data is individually identifiable data, namely data that identifies an individual, or may with reasonable effort identify an individual (“Personal Data”).
In the event that we combine Personal Data with Non-Personal Data, we will treat the combined data as Personal Data for as long as it remains combined.
The tables below include the types of data that we collect, how it is used, and our legal basis for processing such data.
Data relating to End Users and/or Visitors
2. Data relating to End Users
3. Data relating to Contacts
If you do not want to share your Contact list for this purpose, you can opt-out of Contact-sharing within our Apps. The in-App opt-out process is described here.
2. SHARING OR DISCLOSING DATA
We share or disclose personal information to the recipients listed below and in the following events:
(i) Affiliate Company
We may disclose or share certain information with our parent company, Lusha Systems Inc., headquartered at 1177 Avenue of the Americas, 5th Floor, New York, NY 10036, United State of America, as well as subsidiaries, joint ventures, or other companies under common control with the Company ("Affiliated Companies") to provide them with accurate and verifiable contacts data that may be used if they constitute relevant business contact information for their own purposes.
(ii) Third Party Service Providers:
We also use external service providers acting on our behalf:
Other companies in our group for providing notices, R&D, Marketing, support and security services
Amazon Web Services for the hosting of our Apps and website. Such services are provided by Amazon Web Services, Inc., headquartered at 410 Terry Avenue North Seattle, WA 98109 United States.
(iii) Legal Requirement
We may share information in order to protect legal rights (including intellectual property rights) or to comply with any applicable law, regulation, legal process or governmental request.
(iv) Corporate Transactions
3. DATA RETENTION
We retain End Users’ data for the duration of their active account on one of our Apps, in accordance with applicable laws.
Once you ask to delete your account within the app your account all backups are deleted immediately. We retain your correspondences with you in relation to your requests and enquiries for 3 years after termination of our engagement.
We may keep personal data hereafter for archival purposes for 5 years following the deletion of the relevant End User account in order to comply with our legal and contractual obligations or to protect ourselves from any potential disputes (as required by laws applicable to record-keeping and to have proof and evidence concerning our relationship, should any legal issues arise following the termination of your account), all in accordance with our Data Retention Policy.
If you are a Contact: We retain your personal data as long as it remains necessary to provide our services to End Users when we act as their processor (e.g back up the phone book), or until we receive a valid request to erase personal data and then we will not use it in our database used for fraud prevention services (e.g. caller ID).
We may, at our sole discretion, delete or amend information from our systems, without providing any prior notice to you, once we deem it is no longer necessary for such purposes.
4. USER RIGHTS
Data protection and privacy laws provide you with the ability to exercise some rights regarding your personal data that we hold (depending on your jurisdiction).
If you wish to exercise your rights, please fill out the Data Subject Request Form (“DSR”) available here.
Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisory authority. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require) in accordance with applicable law.
5. DATA SECURITY
We take great care in implementing and maintaining the security of the website, Apps and the data that we collect and process.
We employ industry standard procedures and policies to ensure the safety of our Visitors', End Users' and their Contacts' personal data and prevent any unauthorized use of it, as explained detailed in our Information Security Policy.
Additionally, in the event of a security incident in which we discover your personal data may have been at risk, we will take reasonable efforts to notify you and the applicable authority (if required to do so, subject to applicable laws).
You represent and warrant that you are: (i) at least sixteen (16) years old if you are located in the
Our Apps and website are not directed or intended for use by Children and we do not knowingly collect or solicit information from Children. If we obtain actual knowledge that a user is considered a Child, we will take steps to immediately delete his or her Personal Data. We request that such individuals do not provide Personal Data through the services.
If you become aware or have any reason to believe that a Child has shared any information with us, please contact us (as detailed below) and we will take reasonable steps to ensure that such information is immediately deleted from our databases.
7. DATA TRANSFERS
We process data in the United States and in Israel.
For processing data on your behalf, we may transfer data to Israel and / or U.S. Where applicable, we have implemented appropriate safeguards.
In the event of a material change we will make a reasonable effort to provide you notification of such change.
9. CONTACT INFORMATION
Lobster Apps Inc.
1223 Cleveland Ave. Suite 200
San Diego, CA 92103
Individuals from the EU may contact our EU representative according to Art. 27 GDPR regarding all requests related to data protection and privacy:
Attn: Lobster Apps Inc.